We provide what we call "precious solutions": highly customized solutions based on each client’s needs.
We scrupulously check the traceability of the metals we process – gold, silver, platinum, and palladium – which are usually:
In our industry, clients are very often suppliers. During the entire process, our clients – located in over 50 countries, retain ownership of the metal:
With a scalable and flexible production capacity, we offer our clients products and services based on their quantitative and qualitative needs.
The information in the sections "About Argor-Heraeus", "Involve our stakeholders" and "Work for a transparent and responsible chain" refer to the entire company.
The information in the sections "Contribute to local development", "Protect the environment" and "Grow with our employees" refers mainly to our Mendrisio headquarters, where almost all our production takes place and most of the company’s employees work. Only significant indicators are reported for other locations, based on currently available data. The Hong Kong branch also works for the Heraeus Group, not solely for Argor-Heraeus.
The data reported on this site cover the period from 1 January to 31 December 2021. Data updated to the latest quarter of 2022 are available for selected key indicators. The previous Sustainability Report refers to 2020.
Reference to GRI Guidelines
This report was prepared in conformity to the latest Global Reporting Initiative (GRI) Guidelines, "Core" option (version adopted: GRI Standards).
Most of the information in this Report was verified during the internal and external audits required for Argor-Heraeus certifications
Likewise, the measurement standards adopted for the reporting of data are the strictest and most widely adopted. Therefore, we have decided not to subject this Sustainability Report to additional external certification audits.